Villain #5c – too much focus on COST, not enough focus on VALUE
Some thoughts (triggered by the latest wave of focus on “cost” on social media this week) about why we need to rapidly shift our focus to what customers “value” and the market needs.
Some thoughts (triggered by the latest wave of focus on “cost” on social media this week) about why we need to rapidly shift our focus to what customers “value” and the market needs.