Dispatch systems interruption on 2nd December, 2024

A brief note to record a NEM production systems incident today, December 2, 2024.

AEMO declared a major incident (INC0138848) for the Electricity Market Management System service with 4 Dispatch intervals missed.

The date and time of the occurrence was noted as at 13:45 in an external incident notification email.

The issue was communicated in market notice 121378 at 14:27.

MARKET NOTICE 121378
________________________________________________________________________________________________

Notice ID 121378
Notice Type ID Status of Market Systems
Notice Type Description MARKET
Issue Date Monday, 2 December 2024
External Reference INC0138848 - ALERT - EMMS 
________________________________________________________________________________________________

AEMO ELECTRICITY MARKET NOTICE

SERVICE INTERRUPTION - ALERT

AEMO is experiencing a service interruption relating to the Electricity Market Management System service.

AEMO is working on the issue and will provide updates as more information becomes available.

For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au 
AEMO IT Duty Manager

A subsequent market notice at 15:08 announced the resolution:

MARKET NOTICE 121380
________________________________________________________________________________________________

Notice ID 121380
Notice Type ID Status of Market Systems
Notice Type Description MARKET
Issue Date Monday, 2 December 2024
External Reference INC0138848 - ALERT - EMMS - RESOLVED
________________________________________________________________________________________________

SERVICE INTERRUPTION - RESOLVED

The service interruption relating to the Electricity Market Management System service has been resolved.

For further enquiries please contact the AEMO Support Hub

Phone: 1300 236 600

Email: supporthub@aemo.com.au

AEMO IT Duty Manager